Terms of Service
Updated August 2026
Questions about this page can go to service@johnsapplianceservice.com or by phone on (813) 588-6572.
About These Terms
These terms apply to appliance repair, installation and maintenance work carried out by John's Appliance Service in Tampa, Florida, and to the use of this website. Booking a visit means accepting them.
Scheduling and Attendance
We book appointment windows rather than exact arrival times, because diagnosis length varies and traffic across this metro is unpredictable. We will give you a window that we believe is realistic rather than one that sounds good.
If you need to cancel or rearrange, please let us know as early as you can so the slot can go to someone else.
Access is your responsibility. Where a property requires a gate code, a service elevator booking, a building call ahead or someone over eighteen to be present, please tell us when you book. Where we cannot gain access at the agreed time, a charge for the visit may still apply.
Diagnosis, Estimates and Approval
There is a charge for attending and diagnosing, which we tell you when you book. Any repair cost is given to you before work begins, and no work proceeds without your approval.
Cost figures published on this website are general planning ranges for the Tampa area. They are not quotes and they are not offers. The specific appliance, the part, and how difficult it is to reach all change the number.
Where a fault turns out to be outside appliance repair, for example an overloaded electrical circuit, a restricted house drain, or a gas supply matter, we will tell you plainly and you will not be charged for a repair we did not carry out.
Parts
We carry common parts for major brands. Where a part must be ordered, we will tell you at the diagnosis and give you a realistic timescale.
Some appliances, particularly older built in units, use parts that are no longer manufactured. Where that is the case we will say so rather than ordering something that will not arrive.
Limits of the Work
We repair appliances. We do not carry out electrical work beyond the appliance connection, plumbing beyond the appliance connection, gas supply work beyond the appliance connection, or building work. Where those are needed we will tell you and point you toward the right trade.
We are not responsible for pre-existing damage, for the condition of cabinetry, flooring or connections that were not installed by us, or for consequential losses such as spoiled food. Where an appliance is beyond economical repair we will say so, and the decision about what to do next is yours.
When We Forward a Call
John's Appliance Service takes service calls with our own team. When the schedule is full, when a call lands after hours, or when an emergency needs someone faster than we can get there, we may forward that call to another trusted local provider so you are not left waiting.
Where that happens, the work is carried out by that provider under their own terms and pricing, and you should confirm licensing and insurance with them before work begins.
Payment
Payment is due on completion of the work unless we have agreed otherwise in writing. Where several units or properties are being handled together, we will agree the arrangement before the work starts.
This Website
The content on this site is provided for general information. It describes what commonly causes appliance faults in this area and what a repair usually involves. It is not a diagnosis of your specific appliance, and no page here should be treated as one.
Do not attempt repairs described on this site that we have identified as unsafe, particularly anything involving gas components or the high voltage side of a microwave.
Changes and Contact
If these terms change, the updated version will appear on this page with a new date at the top.
Questions about these terms can go to the email address or phone number at the top of this page.
Need an appliance looked at?
The phone is answered 24 hours a day, seven days a week.